Shipping & Returns

 

When Will I Get My Order?

Your print will be mailed to Kittiya Pawlowski first for inspection where she will hand sign it. If it is a limited edition, a certificate of authenticity will be included. Then it will be repackaged and shipped to you.

Giclee prints will ship 1-2 weeks after your purchase date.

Acrylic prints will ship 3-5 weeks after your purchase date. Acrylic prints take extra time to build, mount, and package.

Return Policy

Refunds are not guaranteed after 24 hours of purchase. If you have an issue with your order or the artwork arrived damaged, please contact Kittiya to discuss next steps.

Up to 24 hours of purchase: If you have your original receipt or order number, you will get a refund in the original form of payment.

What to Do If the Artwork Arrives Damaged

Step 1

Within three (3) days of your merchandise delivery date, please fill out the form below with your product information.

Step 2

Save original packaging. Take photos of damaged artwork and packaging.

Step 3

Fill out the form below. Kittiya will contact you to discuss next steps.

Contact Kittiya

For questions about your order, please fill out the form below with your name, order number, and email address. Kittiya will contact you with more details.